The Future of Customs and Global Trade: Next Generation Perspectives on Technology, Policy and Data
Here's the past-tense version:
Watch the replay of "The Future of Customs and Global Trade: Next Generation Perspectives on Technology, Policy and Data," a live-streamed event hosted by the Global Customs & Trade Forum. Five next-generation voices from across trade technology, policy and research examined how digital trade documents, artificial intelligence, data-sharing frameworks and sustainability-driven regulation are redefining international trade. The discussion explored how technology, regulation, data and institutional cooperation must work together to deliver more efficient, secure and inclusive global trade, with a particular focus on the implications for SMEs.
Event Agenda (60 minutes), Wednesday 29 July 2026:
Introduction and Welcome (14:00 - 14:05 CEST)
Sylwia Nowak, Director of Community Engagement, GCTF, welcomed attendees and outlined the Global Customs & Trade Forum's objectives and the focus of the session.
Opening Address (14:05 - 14:10 CEST)
Greg Pilkington, Founder & Chair, Global Customs & Trade Forum, framed the shifts reshaping customs and global trade in the Customs 4.0 era.
Expert Panel Discussion (14:10 - 14:45 CEST)
Panelist Introductions (14:10 - 14:15 CEST): Each panelist introduced themselves and their focus area:
Jose Gonzalez, Co-founder, DocuShield Inc. ... verifiable digital trade records and what they unlock for SMEs
Nisha Verma, Marketing Executive, Consulate General of India, Manchester ... digital trade chapters in free trade agreements and the shift to paperless customs
Kevin Gandhi, International Trade Specialist & Buyer, Nasco ... AI in customs and international trade
Maathangi Hariharan, International Consultant, International Trade Centre ... CBAM, deforestation rules and the rising importance of supply-chain data
Adib Zuhdi, Market Researcher & Associate, MarkPlus Inc. ... how ASEAN and the EU are approaching paperless trade and interoperability
Moderated Discussion (14:15 - 14:45 CEST): The panel took a deep dive into how these technologies and regulatory shifts are converging, and what they mean in practice for trade processes, customs compliance and market access.
Moderated Q&A Session (14:45 - 14:55 CEST)
Panelists took live questions from the audience.
Closing Remarks and Introduction to the Global Customs Canon (14:55 - 15:00 CEST)
Greg Pilkington closed the session with an introduction to the Global Customs Canon. Attendees received a curated reading list spanning the Canon and key WCO, WTO and OECD references.
See the webinar replay below:
